Last year, RCMP in Alberta received just under 15,500 false alarm calls, which equates to nearly 8,000 human resource hours that could have been dedicated to more urgent calls.
To address the problem, Alberta RCMP is following a new policy: to verify alarms before responding, and to not respond to alarms that are only triggered once. The policy came into effect on July 13, 2018.
A review was conducted which shows most alarms that are only triggered once are false alarms, which ties up 911 lines and police resources.
RCMP will still respond to ATM, multi-zone intrusion, panic, duress, holdup, glass break, domestic violence and verified alarms (which include any alarm at a school or financial institution during business hours).